Frequently Asked Questions

Everything you need to know about the ripple+ experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the domestic region, while international deliveries can take between 7-14 business days depending on customs processing.

What is your return policy for aromatherapy products?

We offer a 30-day return policy for all unused and unopened items. Due to the nature of our products, we cannot accept returns on items that have been opened or used.

Are the ingredients used in your products sustainable?

Yes, we pride ourselves on ethical sourcing. All our botanical ingredients are vegan, cruelty-free, and packaged in recyclable materials to align with the ripple+ commitment to the planet.

How can I track my shipment?

Once your order has been dispatched, you will receive an email confirmation containing a unique tracking link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern flexible payment options like Klarna and Afterpay.

Do you offer wholesale opportunities for boutiques?

Absolutely. If you are interested in stocking ripple+ in your store, please contact our partnership team via the wholesale inquiry form on our contact page.